COMCAST SET TOP TUNER BOXES
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Some questions have come up as to exactly how many boxes, and of what type we will be receiving under the provisions of the new Cable Contract.
Let's have a look:
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In the first hardware deployment, each apartment will receive one Standard Set Top box. This box will be connected to an existing outlet at the request of the Unit Owner, and connected to a colocated TV of your choice. The box will be programmed to receive; Limited Basic, Expanded Basic, Digital Starter, Video on Demand and the 48 music channels included in our Bulk Cable agreement.
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Due to the large numbers of boxes, and the absence of our Snowbirds, this deployment will take time; and in fact will be resumed in the December (2009) - January (2010), timeframe.
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Complete plans for the training and demonstration of operation of the box and it's distribution, will be available soon.
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At some time in the future, as yet undetermined, for those with more than one TV, Two additional boxes will be made available. The boxes are different from the Standard Set Top Box discussed above, and are called Digital to Analog Converter boxes (DTA).
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The DTA box will be a simple box capable or receiving only channels from 2 - 100. This range includes Limited Basic and Expanded Basic programming. The DTA will continue to provide these two Tiers of service even if channels are converted to Digital format in the future; which many undoubtedly will. All three boxes described herein are part of our contract, there will be no additional costs for these 3 boxes.
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Please raise any question you may have in the Comment stream.
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Dave Israel
Cable Chair
13 comments:
If we don't get the boxes before December of January will our TV's still work?
Hi A Nony Mouse
May 16, 2009 8:09:00 PM,
Yes, your TV will work fine.
Dave Israel
HOW WILL THE PEOPLE WHO ALREADY HAVE A $5 A MONTH BOX BE AFFECTED IF AT ALL? PLS SPELL OUT WHAT THEIR COST WILL BE.
Hi A Nony Mouse
May 17, 2009 12:32:00 AM,
Each account will be looked at individually.
The new box being distributed is a Standard Definition box; it will not support high Definition.
So, if your current box is an HD box, you will keep that box and an adjustment in cost will be made for the value of the new box, which you will not be receiving.
That said, the new box can be programmed for any services on your current box (other than HD) and that is what will be done.
Once that is done, you will receive an adjustment in cost reflecting the fact that the new box comes free of extra charge in our new contract.
You will continue however to be billed for services you receive over and above those included in our new bulk agreement, in other words, beyond Digital Starter Tier.
The exact numbers will become available shortly.
Yes, it is a bit confusing, but everything will work out in due course.
Dave Israel
Dave: How soon are the boxes available for those of us here this summer?
Hi Peter
May 17, 2009 10:20:00 AM,
I believe that signup and orientation will commence as soon as June 5th.
Plans are being made and will be published as soon as possible.
This will be a major effort, centered in the main Clubhouse.
As soon as plans are finalised, all will be informed by all available means.
Dave Israel
Will all the boxes have an on-screen TV guide feature, or just the prime box?
Hi Couch Potato
May 17, 2009 2:52:00 PM,
Good question; only the Main Box is assured of having the interactive Guide.
The DTA Box will display Limited Basic and Expanded Basic, in the range of channels 2 - 100.
Dave Israel
Will there be times for people working 9-5 to get boxes?
Will the old $5-a-month boxes still be adequate to get cannel 104 C-span 2 and the 300-312 HBO movie channels.
Hi A Nony Mouse
May 17, 2009 9:50:00 PM,
Good question, it is one I will have to consult with Comcast about; more on this later.
Dave Israel
Hi A Nony Mouse
May 17, 2009 11:28:00 PM,
Yes, your box will continue to work fine.
However, come to the box signup event at your appointed time; there you will register so you can get your monthly adjustment for the new box, which you will not be receiving.
Alternatively, you may accept the new box, which will be programmed with your existing subscriptions.
In either case you will see an adjustment in your monthly invoice.
Dave Israel
I always phone local Comcast for help, they often do not understand Century Village, is there a special phone number for our thousands of box installs?
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