Thursday, August 28, 2008

Delivery of UCO Reporter

I wish there were a better way for our association to get the UCO Reporter each month. The system that was in place, and apparently is back in place now, was for one representative for all the Sheffields (or Chathams, Oxfords, etc.) to pick up ALL the magazines for the Sheffields and be responsible for delivering them. This just hasn't worked for us, perhaps because we are one of the largest groups of associations (17 in all). We have tried but to no avail.

It is too much to expect any one person to do this month after month. Some have done this for a year or more, gotten virtually no cooperation, and then had to give it up. One of our residents tried assigning a month to each association (A through Q). In theory this should have worked and shouldn't have been a burden, for, after all, each association representative would only have had to do the job once in 17 months. But it didn't work, because there just wasn't the cooperation, and the poor person in charge ended up doing the job herself many times. Finally, she gave it up. I can't blame her.

The problem is more than an unwillingness to pitch in, I think, though. People are always moving, and the responsible association owners and board members are always changing, so today's list of volunteers is completely outdated six months later. There has to be a better way, especially for the larger groups of associations like ours.

Why not have the UCO Reporter delivered just as your daily newspaper is? Well, apparently other groups of associations were having the same sort of delivery problem we were having, so for two months this summer the magazine was delivered. At long last, we thought: the solution.

Now UCO has reverted back to the old system. "Why?" I asked. The answer I got from Irving Lazar (who is doing the best job he can, I believe) was twofold. First, and primarily, the cost of printing the magazine had gone up, so we no longer could afford to pay for the delivery. Second, the delivery took a long time, a good week, I think Irving said.

I would like to address both these points. With regard to the cost of production, it just happened I said to Irving a couple of months before (when I was FINALLY "allowed" to pick up the magazines for just our association) that it must cost quite a bit to print the magazine. His answer surprised me. He said we actually MAKE money on the magazine, and it seemed he meant quite a bit, because of the number of ads. When I saw him more recently (and was "allowed" to pick up only ONE copy of the magazine and told I would have to wait a week to pick up enough for our association!), I said, "With that extra money from the ads you told me about, why can't the delivery continue to be paid for?" He answered, honestly, I'm sure, that this was out of his hands, a decision made "higher up." It sounded to me as though a decision had been made to siphon off the extra money there had been to pay for non-magazine shortfalls.

As for delivery of the magazines taking a week or longer (due partly, Irving said, to the fact delivery was done by an open golf cart, so when it rained, delivery was postponed), I don't think its taking a week was really all that bad. We certainly got the magazine faster than under the old (and now again current) system. And surely the kind of delivery vehicle could be improved upon in time. Get someone with a station wagon, such as the Palm Beach Post uses.

The UCO Reporter is THE most important means of communication we have in the Village. Far more people read the Reporter than go to any meetings. It is important it be delivered in a timely fashion. Newspapers arrange for their own delivery right to your door. You don't have to have a representative run to the Palm Beach Post plant and pick up copies. The UCO Reporter should operate in the same way. Money from the ads should go toward the magazine production AND DELIVERY. Then, and only then, if funds are left over, perhaps they could go elsewhere.

An efficiently run delivery service would save a lot of work for the UCO personnel, would save a lot of work on the part of the volunteers who now distribute them, and would result in the news getting out promptly rather than weeks later.

Lanny Howe

20 comments:

Anonymous said...

Welcome to the new site of your Century Village East Reporter. (Deerfield)
Our mission is to be an INFORMATION PROVIDER for the Condo owners. The Reporter is published on the second Friday of every month of the year. It is delivered to your building by a professional distribution company, and is produced exclusively by a staff of dedicated volunteers who take pride in the work they do for you.
http://www.cvereporter.com/index.htm includes contact info etc.

Anonymous said...

Previous ‘where is it’ comments around 8/22/08

The new suggested system didn't work?? Why is that?? Where's the explanation?? Why weren't the people notified that the system was changed back??? Change your requirements for pickup. Let each association pick up their own papers. Remember your advertisers.

If UCO considers the Reporter to be their official method of communication, then it is UCO's responsibility to have the paper delivered to every unit.

How could the newspaper paying for delivery not work out "apparently failed". If you hire someone competent, deliveries would be made properly.

Considering that the UCO Reporter is our main source for news it is not encouraging that they cannot communicate their distribution system. You wouldn’t know this was the information age would you!

Its not rocket science, I can only assume the recent delivery experiment was designed to fail to show how essential the old way is !!

Anonymous said...

To BL searching for UCO Reporter, looks like another committee that is a single point of contact. Recently we found that HSilver was the single Channel 63 person, and LKall was the single Cable person. Around the village you will also find association prez who do not have meetings and think they are all that is needed. There are some people who feel the need to keep their jobs secure by keeping their activities close to their chest, for only themselves to know. What a feeling of power to have everyone dependent on you. It does not serve the village that the residents are never quite sure what or if they will receive necessary information.

Anonymous said...

I am glad I can readon online from now on.

elaineb said...

Lanny my bldg picks up for the Sussex area, and then our helpful president phones the other 13 bldgs to come and get it. Many do not show up, but at least people can know that there is a basket of Reporters at Sussex L around the 20th of the month. In the summer we get far too many, this month we were able to share with part of Chatham that had none. This is not a good solution I am just telling you what we do.

Anonymous said...

Whats makes any of you think you are entitled to free delivery.

What makes any of you think volunteers are here to service you in any and all capacities.

What makes you think that UCO is an "ADMINISTRATION" paid for by taxpayers and you are all entitled to have any of your wishes fulfilled, however ridiculous.

Get professional management and pay for what you want.

UCO didn't create this mess. Every last one of you contributed to it.

If you stop skirting the laws and tried following them, you would eliminated 90% of your problems.

You're getting what you paid for.

Anonymous said...

Financial Statements 2007
Reporter Revenue $82,603
Reporter Total expenses $63,564 (printing $37K)
Reporter Excess $19,039

Anonymous said...

You're getting what you voted for.

Anonymous said...

ARTICLE III, PURPOSES
The purposes of UCO shall be:
E. To keep the unit owners of Century Village informed on matters of common interest by any and all appropriate means, which includes a community newspaper called “UCO Reporter”.

Anonymous said...

"It's Hard Work, really hard, so hard"

Anonymous said...

I think it is important to find out where the profits of the Reporter are going. If they are being siphoned off I think we need to know where or who is taking the money.

Anonymous said...

To the attorneys who are reading this site instead of the officers: We the anonymi are the people, not the enemy. I refer you to an episode of "Lou Grant" where a socialite leader of a country is confronted by masked protestors; they are revealed to be her countrymen at the end; she is shocked, shocked.

Anonymous said...

Irv told me when I asked about delivery of the paper that George told him that "money was tight". In any election year, the paper makes more than usual with political ads, therefore leading me to question where the surplus money goes?

The Nutmegger said...

Last week Elaine Brown was
so gracious and delivered
at least 20 UCO Reporters to Chatham O and Chatham N.
Today in our lower mail slot someone put at least
25 UCO Reporters which are
the same Reporters that Elaine delivered to us last
week. There is definitely
is a big problem with the
delivery of the UCO Reporter.

Anonymous said...

Nothing wrong with the UCO Reporter; take a good long hard look at the managing editor.

L N Howe said...

I guess I can comment on my own BLOG?

We are like a small town. A small town needs a newspaper whether there is a cost for it or not. It is the primary means of communication to the townspeople.

I am not being critical of the volunteer UCO personnel who do the work on the mag, including handing them out to the associations. We are all indebted to them for their hard work.

In publishing a magazine, if you have the most valuable information in hand, it is useless unless it is written so people can understand it. If it is written so people can understand it, it is useless unless the graphics are such that people are visually drawn to read the article. If you have all of the above, it is still useless unless you have an effective means of getting the magazine into the hands of all the people.

Lanny Howe

Anonymous said...

I stopped at the Reporter office Friday morning and saw the list of 29 distribution areas. 26 picked up the papers to be delivered to their section. That means only three didn't pick up. Now, the reason they didn't pick up is because no one there in those sections thinks they should do something about it. Some of the larger umbrellas hire a person to pick up all the bundles they are entitled to. The hired person also opens the bundles and counts out the necessary amount of papers to be delivered to each association in their group. The piles are labeled with A, B, C, etc. When a person from the association goes to the spot that they (the umbrella group) decided was best to drop them off at, they pick up their bundle, which could be D or A or C, very clear to do it and to see it. These people that do this job get about $3-5 per individual association of the umbrella.

Understand this: This hired person goes to the Reporter office, picks up, let's say, 350 Reporters, tied in bundles of 50, he or she then goes to the umbrella group, unties them, and makes smaller bundles, and puts A-B-C et cetera on top of the bundles to be picked up individually by the association in the umbrella group.

Maybe what these three groups that don't pick up has no one to think about how to hire someone and tell them what the going fee is. If you think about it, if the umbrella has 10 buildings, and the hired person gets $5 a building, that means he earns $50 for approximately an hour, or if he's really slow, an hour and a half work. The problem is that no one is willing (in the three groups that don't pick up) to ask how to hire someone to pick up. Now, if all you do-gooders, instead of picking on people, would go and find out who the three groups are that don't pick up and explain to them how it can be done and perhaps even help them to find someone. This would be a great, good deed, if one of the officers would volunteer to stop off and help them to hire someone.

Anonymous said...

I came here to retire and not wait on you. If you can't find anyone to deliver to the associations, maybe they are not paying enough.                             The so-called information and news that's in the UCO Reporter is for the most part a couple of weeks old and basically un-important.

Anonymous said...

Dear trying, if it was that simple wouldn’t the 6 UCO circulation people + higher ups have followed your suggestion long ago?
Who are these 3 delinquent areas, do they have umbrellas? Publish thier names (like no shows at Del Mtgs and non-voters UCO loves to point the finger)people in those areas likely do not know what is going on.

Anonymous said...

Just checked last month's UCO Reporter. The following are the only informational items:

special election results
minutes of the delegates meeting,
meetings schedules (new),
movie schedule,
bus schedule

That's it folks.
The rest is ads and self-promoting articles.