Thursday, November 13, 2008

COMCAST'S LITTLE JOKE

Hi All,
I received a call from a CV Unit Owner, stating that she called Comcast for Cable service and was refused service because all service calls must come from only me.

While I do earnestly strive to be "all things to all people", it's not in my charter to field all Cable service calls.

Following is a page with various ways to contact Comcast:

http://www.comcast.com/Corporate/Customers/contactus/ContactUs.html

Yes, I know there is no telephone number listed! Actually if you look quickly, it is there for about 2 seconds and then it vanishes; really tricky is Comcast.

However, the correct number is: 1 / 800 / 266 / 2278


Dave Israel,
Cable Chair

7 comments:

Anonymous said...

I have on several occasions contacted ComCast, for service,
Never encountered that situation...
They do have a local #
561-655-3842 or 1-888 COMCAST.
On one occasion, there was inter-
ference ( wobbly lines, across the
lower channels) which was corrected
by tightening the connection, from
the wall to the TV...
We recently added a CableBox to
our High Def set, and can only
equate the picture, to being at a
live stage play..Simply Incredible!
Bettie L

Anonymous said...

Dave, you are "all things to all people". We appreciate you.

capt john said...

I recently had people over for the football game and they could not believe the HD picture(S) --- INCREDIBLE !!!

(ps: they have since bought a HD set and comcast HD/SPORTS package)

But, let give up comcast, it is an extra .80 and a half cents a week !!!
Please, hire a "negotiator" at 1,000s a week !!!


DUH!!!!!!!!!!!!!!!!!!!!!!!!!!

UCO President said...

Hi Capt. John
Nov 13, 2008 9:47:00 PM,


I am pleased that you are enjoying your HD set and extra cost entertainment package.

But please believe me when I say that their are Century Village Unit Owners who cannot afford a new HD set or any extra cost entertainment packages.

To these residents, that 80
cents per week is a perscription not filled.

COMCAST's tactics of removing selected channels in an attempt to coerce us into compliance with the Set Top Box are the tactics of a bully who thinks there are no options available to us.

We have a contract with Comcast, and they should honor it. If they wish to convert to digital, fine, they should provide the Set Top Box to allow us to view the digital programming and they should provide it free of additional charge, as this conversion is at there demand rather than at our request.

The Negotiation firm will cost us nothing per week unless they negotiate a fat juicy payment from a provider for the right to do business on our campus.

Comcast will learn to behave or they will be gone!!

Ultimately, this will be the decision of the Delegate Assembly to effect
or not.

Dave Israel
Cable chair

capt john said...

Dave: If .80 a week is PRESCRIPTION MONEY, I will give one person .80 a week! And, BY ALL MEANS FIGHT FOR ***THOSE*** PERSONS !!!

I had a HD COMPATIBLE when I moved down here 5 years ago.

Unfortunately, I TOTALLY BELIEVE, "we" - CV, WILL be the BIG LOSER in the end, vis-a-vie, a Comcast "fight" - just as "we" were with the infamous "Levy suit" - only this time, WE WILL HAVE NOTHING (TV, INTERNET,PHONE) UNLESS "WE" PAY A FORTUNE !!!

You don't think Comcast, now, wants to get out of this "sweetheart" deal with CV - so they can charge us, what they want ?!?

I'm finished "talking" about it!!!

capt john said...

ps: For whomever is interested, two weeks ago, I called the Comcast 800 # for service, and the tech came the next day, at the scheduled time, and fixed the problem with no hassle.

Anonymous said...

Let's put Capt. John in charge of getting a deal with Comcast. He's the only one with balls in CV.